HOW DO I REDEEM MY VOUCHER CODE?
Please enter the corresponding voucher code in the shopping basket.
The voucher code must be confirmed with the ‘Redeem now’ button before you continue your order with the ‘Checkout’ button, as voucher codes cannot be refunded later once the order has been completed.
WHY CAN'T I REDEEM MY VOUCHER CODE?
If you cannot redeem a voucher, an error message will be displayed. This can have the following causes:
• The minimum order value was not reached
• Certain items are excluded from the discount
• The voucher code is no longer valid
• The voucher code has already been redeemed
• The voucher code was entered incorrectly
Please read the information text and compare it, if necessary, with the respective terms and conditions of your voucher code.
If all voucher conditions are met and your voucher still cannot be redeemed, please contact our customer service: email@example.com If you have any problems with our newsletter codes, please contact firstname.lastname@example.org
CAN I REDEEM MY VOUCHER CODE LATER?
We regret that it is not possible to apply voucher codes later. The voucher codes must be redeemed directly during the order process.