Customer Service

ACCESSIBILITY INFORMATION


1. PROVIDER AND SCOPE

This Accessibility Information applies to the website saboteur.world and the services offered through the website in the field of electronic commerce.

The provider is:

THOMAS SABO GmbH & Co. KG

Silberstraße 1

91207 Lauf a. d. Pegnitz

Germany


2. DESCRIPTION OF THE SERVICE

Through saboteur.world, consumers can view, select and order the products offered online.

The website provides, in particular, navigation, search and filter functions, product overview and product detail pages, as well as a shopping cart. During the ordering process, the information required to place an order is collected and the shipping and payment methods available in each case are offered. Where provided, users can also create a customer account and use it for orders.


3. ACCESSIBILITY REQUIREMENTS

The services offered through this website are subject to the applicable national regulations implementing Directive (EU) 2019/882 on accessibility requirements for products and services (European Accessibility Act).

The website and the digital information and functions required to provide the service are designed and continuously developed with the aim of ensuring that they are perceivable, operable, understandable and robust.

This includes, in particular, keyboard operability, sufficient colour contrast and clearly visible focus states, comprehensible page and heading structures, text alternatives for relevant non-text content, as well as compatibility with assistive technologies such as screen readers.

Forms as well as identification, security and payment functions are also designed taking these requirements into account.

In the technical implementation, we are guided in particular by the Web Content Accessibility Guidelines (WCAG) 2.2 at conformance levels A and AA.


4. TESTING AND CONTINUOUS IMPROVEMENT

The accessibility of the website is reviewed regularly and continuously improved as part of its technical and editorial development.

Automated testing procedures are used, among other methods, to identify potential accessibility barriers. In addition, technical support functions are used that can improve accessibility for different user needs.

Automated testing procedures cannot capture all aspects of accessibility. In particular, actual use with assistive technologies such as screen readers, as well as content-related and context-dependent requirements, can only be assessed to a limited extent through automated means.

According to the current documented testing status, no specific technical, content-related or media-related barriers have been identified. This does not exclude the possibility that further limitations may occur, particularly when using assistive technologies.

Identified barriers are reviewed and remedied as part of the technical and editorial development.

Status of this information: 4 September 2026


5. FEEDBACK AND CONTACT

If you notice any accessibility barriers when using our website or require information about content that is not accessible, you can contact us:

THOMAS SABO GmbH & Co. KG

Silberstraße 1

91207 Lauf a. d. Pegnitz

Germany

Email: service@saboteur.world

Phone: +49 (0) 91 23-97 15 0

If you require content or documents in an accessible format, we will provide these upon request, where possible, within a reasonable period.


6. COMPETENT MARKET SURVEILLANCE AUTHORITY

The competent market surveillance authority is:

Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen – Anstalt öffentlichen Rechts (MLBF AöR)

Carl-Miller-Straße 6

39112 Magdeburg

Germany

Phone: +49 391 289 230 23

Email: kontakt@mlbf-barrierefrei.de